The guest experience
5:36From scanning the table code to the rating — the guest orders from their own phone, and their number stays hidden from staff.
This isn't a bot that replies to messages — it's an AI staff member that runs the full table service of your café or restaurant: it welcomes the guest and chats in their language, takes the order and routes it on its own — drinks to the bar, food to the kitchen — reassures them step by step that the order is accepted, being prepared, ready, and on its way, then collects their rating and delivers it to the manager and owner. All from your venue's number, with orders showing live on your team's screen too. The result: zero forgotten orders, a guest who feels cared for the whole time they're seated, and a cost lower than a single salary.
No app and no complicated training — through the WhatsApp everyone already knows.
The guest scans the code on the table with their phone camera.
The guest talks to the assistant naturally, picks from the menu, and sets quantity and notes.
The order reaches the cashier instantly to approve and prepare, while the guest tracks each stage until it arrives.
One unified bill per table, cash or online payment, and a rating after service.
We don’t send a brochure — we send a video. Every question has one that answers it, and every frame is from the system itself.
From scanning the table code to the rating — the guest orders from their own phone, and their number stays hidden from staff.
The difference is not what your guest sees — the bot is the same in all three plans; what changes is your team’s screens.
The order reaches the captain written out with its notes, approved with one word — and it works fully on WhatsApp with no screen at all.
Seventeen pages in the order you actually work: tables, bills, menu, analytics, offers — all in Arabic and English with one tap.
A screen that watches without stepping in — and if a guest leaves a bad rating, it reaches your WhatsApp in the same moment.
Each station sees only its own items and the order splits itself — and if nobody can prepare an item, the approval itself is blocked.
It is added beside the dining room, not instead of it — a fixed code at the counter, a separate bill for each person, and a question if they return with an open order.
A full cycle, not a menu line: the flavour, the extra head, the coal, and the follow-up — and the specialist is called personally on their phone.
Open tab or pay-first, delivery to the table or pickup at the bar — the system adapts to how you work, not the other way round.
Groups you build by hand, shown to the guest above the menu before any section — with the same item numbers, and every item stays in its own section.
A line under each item, written by you, reaching the guest inside the menu with no question asked and no reply to wait for — and anything you leave blank stays exactly as it is.
Each shisha specialist sees the orders for their own tables and the rest does not show on their screen — the station lead always sees everything, and a table with no specialist stays visible to everyone.
The videos are in Arabic, and each one has a short cut you can send on WhatsApp.
Every detail that makes a difference in daily service, tuned from the inside.
Takes every guest's order at the same time with no waiting — raising order volume and sales.
Guests follow their order's stages — received, preparing, on the way — until it arrives.
Your team brings the order to the table, the guest picks it up from the cashier, or the assistant asks each guest what they prefer — you choose the mode from the dashboard and the assistant follows it in every message.
Each guest orders for themselves while the bill pools cleanly for the whole table.
Hesitant guests get a gentle nudge, and forgotten tables close automatically.
Track tables, bills, menu and settings, second by second.
An item just ran out, or a question about an order detail? Your team writes it from the dashboard, it reaches the guest on WhatsApp, and their reply comes back to the dashboard — without either side ever seeing the other's number.
Edit the menu and prices, group it into tidy sections, and print table QR codes from the dashboard in ready-to-print sizes — on a card carrying your venue's logo and the table name.
Add a short line under an item name — "double espresso, extra foam
Build a group by hand — Top sellers, Chef’s picks — and it shows above the menu, before the sections, so the guest sees what you want to move instead of scrolling a long list. The item stays in its own section — this adds, it does not move — and is ordered by the same number.
If your menu has hundreds of items, the assistant shows it as sections the guest picks from — instead of one giant scrolling message — and the guest can type a section name to jump straight to it. However large your menu grows, the guest is never left without a reply: the assistant adapts automatically so something always reaches them, and management is alerted that the menu needs organizing.
The assistant addresses guest and cashier in their language, and item names appear in the menu, order and bill in the guest's own language — perfect for tourism.
Cash, InstaPay, wallet, or online payment via a secure link with automatic confirmation — per venue.
For takeaway and fast food: the guest pays first, then the order is prepared — so it fits any kind of venue.
One venue running two ways at once: the dining area with a code per table and an open tab, and takeaway with a fixed code at the counter, payment before preparation and a number for every order — each zone with its own service, tax and cashier.
Combos and promos shown to the guest during the session, with the discount applied to the bill automatically — to lift average order value.
It doesn't replace your team — it multiplies what they can do.
A staff shortage isn't solved with extra salaries, but with AI tools that multiply what your existing team delivers. And if you run more than one branch, every branch is in front of you on your phone — from anywhere in the world.
Run an entire floor — even 100+ tables — at more than three times your capacity. Orders reach you the moment they're sent — faster than any round between the tables — you stay aware of every guest interaction live, and no guest is left wondering where their order has got to.
No roaming between tables, no verbal order-taking — every order reaches you written and ready with its table number, so you serve faster with zero mistakes.
All communication passes through the venue's own number: the cashier never sees the guest's number, and the guest never sees the cashier's — full privacy on both sides. Even with complaints: the guest's number reaches management only with their explicit consent.
A review after every service reaches you directly — know what guests think and keep improving.
An independent login for the café owner — watch live table activity and cash, receive guest ratings, manage staff numbers, and request a plan upgrade or downgrade — all without touching daily operations. In every package.
An optional add-on: the owner sends "summary" and instantly gets their restaurant's snapshot — low ratings, orders and open tables — or turns on live rating delivery straight to their WhatsApp as it happens. From anywhere, with zero interference in operations.
Online payment, less paperwork and fewer mistakes — tangible savings in daily costs.
Your venue runs on the latest automation and AI — a modern image in front of your guests.
No more time wasted running your venue
Tablesbot isn't accounting software — it's a complete management system for your floor and your branches. Time lost on handling orders means more staff, higher salaries and heavier running costs. Let automation take the repetition and free your team for what truly matters — faster service and happier guests.
More than an ordering bot: it takes your menu, runs the conversation with every guest in your style, gathers orders from all tables, and gives you a dashboard to manage your venue and team remotely — so you step into AI and automation with confidence.
See each cashier's response rate, approval and delivery speed, and how long each table stays — numbers to run your venue and improve service.
Who did what and when on the dashboard — full transparency and confidence in your team.
A login per cashier, approve/prepare/deliver buttons down to each item, and every table routed to its cashier.
Suspend or enable any cashier or manager, and archive a branch or a whole brand in a click — reversible, end-to-end subscription control.
Customize the assistant's replies and timings to fit your brand — every venue has its own style and voice.
Understands your guests' natural language, takes the menu with quantities and notes, and gathers each table's orders into one bill — automatically.
Snap your menu and upload the photos — AI reads them and turns them into ready-made items, prices and sections, so you go live in minutes instead of hours of manual entry.
Open and close the shift, distribute captain codes automatically, and track the day's takings split by payment method and bar/kitchen — with a complete per-shift summary.
Each cashier sees their pending work at a glance — all their tables' orders sorted by stage (to approve, preparing, ready) and advanced in one tap.
One login per account, automatic logout when idle, and manager pages locked behind a private PIN if the screen is left — protecting your data on shared devices.
After the captain approves, every item routes to its station — food to the kitchen, drinks to the bar, shisha to its specialist — reaching the station on its own WhatsApp, where it also marks the item 'ready'. On the Premium plan a screen is added in front of each station alongside WhatsApp, so work never stops if a phone goes down. And most importantly: the system watches every station live, and if a station is 'uncovered' (no reachable worker) it alerts the manager on their phone and stops the captain from approving an order for it — so no order slips through the cracks.
In a large kitchen not everyone sees the same queue: menu sections are assigned to the station's workers, so the pizza chef sees pizza and the grill chef sees grills — and a new item lands in the right place the moment you put it in its section. The station lead still sees everything and can step in when someone is away, and a worker with no assigned sections keeps seeing the whole queue. Works on the station screen and over WhatsApp alike — available on the Premium plan. And if the station runs on one screen that several workers share, "shared screen
The sticker printed on your table never changes — but the code that opens an order refreshes on its own after every session. So a copied message can't be used to order from outside your venue later, while the seated guest opens the code and orders as usual. Open bills are never affected.
When a guest messages your venue's number with something outside an order — 'do you deliver?' — that message used to pass with no trace. Now it lands in an inbox inside your dashboard, you get notified, and you reply straight from there. And you decide who on your team may see it and who may reply.
The system watches your venue's WhatsApp connection around the clock. If it drops for any reason you get an instant alert, a clear warning appears on the dashboard for everyone who opens it, and the manager or owner re-links the number themselves from the dashboard in a minute — without waiting on anyone.
“The table orders itself — you just prepare and serve.”
Tap any problem to see how Tablesbot handles it inside your venue.
An annual subscription covering installation, full configuration and staff training — pay it once in cash, or monthly across the year.
Basic EGP 5,000/year · Professional EGP 10,000/year · Premium EGP 15,000/year.
Prices are in EGP and cover installation, training, technical support and continuous updates. Every plan comes with an owner account and a free 3-day trial before you commit. Shisha is available as an optional add-on with Basic and Professional, and runs on the specialist's phone alone if the venue has no screens — and the venue may choose to let the shisha specialist approve their own order right after confirming the flavour with the guest, without waiting for the captain.
We set up the smart assistant in your venue for three full days, free — test it yourself, see what your guests think, then decide. Contact us on WhatsApp to begin.
Start your trial on WhatsApp